Employment tribunals are overflowing with disability cases, and employers are losing them at scale. Not because managers don’t care — but because they’re being asked to make legal decisions based on a word no one ever defined for them:
“Reasonable”
In this episode, we unpack how that single word creates paralysis across UK workplaces, why mid‑level managers are carrying the risk of systemic ambiguity, and how the NWAF™ Framework replaces confusion with clarity, consistency and calm.
If you’ve ever felt the weight of “getting it wrong,” this conversation will make the entire system make sense.
